Privacy & Cookies

Privacy & Cookie Statement Devoto SARL

Privacy & Cookie Statement

This Privacy Statement governs the processing of your personal data by the data controller: Devoto SARL, with registered office at 43, Tony Bourg Strooss, L-9775 Weicherdange, and registered in the Luxembourg Companies Register (RCS) under number B 266387 (hereinafter: “Devoto”). Please read this Privacy Statement carefully, as it contains essential information about how your personal data is processed and which cookies are used. By providing your personal data to Devoto, you declare that you have read these Privacy Statements and expressly agree to them, as well as to the processing itself.

Article 1 – General

  1. By means of this Privacy Statement, Devoto complies with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data (GDPR).
  2. The controller of your personal data is Devoto.

Article 2 – Personal data

2.1. Personal data you share with us:

  • Category 1: without registration: your IP address;
  • Category 2: filling in forms on the Website: all fields in the form, as well as your IP address;
  • Category 3: via cookies.

2.2. Devoto may collect data from you (Personal Data) in various ways:

a. through the use of cookies (see below);

b. during your use of the Website;

2.3. The Website also uses cookies that collect certain personal data. For the provisions regarding the use of cookies, see Article 8.

Article 3 – Purposes of the processing

3.1. General purposes:

Devoto will use the Personal Data collected from you solely for the following purposes:

  • Category 1: maintaining and improving this Website and including Personal Data in anonymous statistics, from which the identity of specific persons or companies cannot be determined, based on the legitimate interests of Devoto to continuously improve its Website and services;
  • Category 2: the management of your contact request, the legal basis for which is the performance of a contract requested by you, and, if indicated by you, also the sending of direct marketing, the legal basis for which is your explicit prior consent;
  • Category 3: improving the user experience and statistical purposes (see below) with your explicit prior consent as the legal basis;

You are not obliged to share your Personal Data, but you understand that providing certain services, such as responding to a contact request, will become impossible if you refuse the processing.

3.2. Direct marketing:

The personal data will also be used for direct marketing, provided you have given additional explicit consent for this ("opt-in").

If you are already on our mailing list for receiving paper and/or electronic marketing materials, Devoto may use your information to send marketing and other materials related to Devoto, its products, and/or services. Devoto may use the information you provide to update documents held by Devoto.

This consent may be withdrawn at any time, without giving reasons and free of charge, for example by clicking on the unsubscribe link provided for this purpose at the bottom of each promotional email message.

3.3. Transfer to third parties:

In the event of a reorganization or transfer of activities of Devoto, in whole or in part, whereby its business activities are reorganized, transferred, discontinued, or if Devoto goes bankrupt, this may mean that your data is transferred to new entities or third parties through which Devoto's business activities are carried out in whole or in part.

Devoto will make reasonable efforts to inform you in advance of the fact that Devoto discloses your data to the third party mentioned, but you also acknowledge that this is not technically or commercially feasible under all circumstances.

Devoto will not sell, rent, distribute or otherwise make your Personal Data commercially available to any third party except as described above or with your prior consent.

3.4. Legal requirements:

In rare cases, Devoto may be required to process or disclose your Personal Data pursuant to a court order or to comply with other mandatory laws or regulations. Devoto will make reasonable efforts to inform you in advance of such processing, unless this is subject to legal restrictions.

Article 4 – Duration of the processing

We store and process your personal data for a period that is necessary in view of the purposes of the processing and in view of the contractual relationship between you and Devoto.

Article 5 – Your rights

5.1. Right of access and inspection:

You have the right to access your personal data free of charge at any time, as well as information on how we use your personal data.

5.2. Right of correction, deletion and restriction:

You are free to choose whether or not to share your personal data with Devoto. You also have the right to request us to correct, supplement, or delete your personal data at any time. You acknowledge that if you refuse to share your personal data or request its deletion, certain services and products may not be available.

You may also request that the processing of your Personal Data be restricted.

5.3. Right to object:

You also have the right to object to the processing of your personal data for serious and legitimate reasons.

In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case, you do not have to provide reasons.

5.4. Right to data portability:

You have the right to obtain your Personal Data processed by us in a structured, commonly used and machine-readable format and/or to transfer it to other controllers.

5.5. Right to withdraw consent:

To the extent that processing is based on your prior consent, you have the right to withdraw that consent.

5.6. Exercising your rights:

You can exercise your rights by contacting us, either by email at info@devoto.lu or by post at Devoto SARL, 43, Tony Bourg Strooss, L-9775 Weicherdange.

5.7. Automated decisions and profiling:

The processing of your Personal Data does not include profiling and you will not be subject to automated decisions by us.

5.8. Right to lodge a complaint:

You have the right to lodge a complaint with a competent data protection authority. In Luxembourg, this is:

Commission nationale pour la protection des données, 15, Boulevard du Jazz, L-4370 Belvaux, cnpd.public.lu

This does not affect a provision before a civil court.

If you suffer damage as a result of the processing of your personal data, you can file a claim for compensation.

Article 6 – Security and confidentiality

6.1. We have developed security measures adapted at both a technical and organizational level to prevent the destruction, loss, falsification, alteration, unauthorized access, or accidental disclosure to third parties of personal data collected, as well as any other unauthorized processing of this data.

6.2. Under no circumstances can Devoto be held liable for any direct or indirect damage resulting from incorrect or unlawful use of personal data by a third party.

6.3. You must comply with reasonable security measures at all times. You are therefore solely responsible for the use made of the Website from your computer or mobile device, IP address, and your identification data, as well as for its confidentiality.

Article 7 – Access by third parties

  1. In order to process your personal data, we grant access to your personal data to our employees.
  2. We guarantee a similar level of protection by imposing contractual obligations on these employees and appointees that are similar to this Privacy Statement.

Article 8 – Cookies

8.1. What are cookies?

A "cookie" is a small file sent by Devoto's server and placed on your computer's hard drive. The information stored in these cookies can only be read by us and only for the duration of your visit to the website.

8.2. Why do we use cookies?

Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our website. This helps us provide you with a better user experience when you visit our website and also allows us to optimize our website.

Due to recent changes in legislation, all websites targeting certain parts of the European Union are required to obtain your consent to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy provides you with clear and comprehensive information about the cookies we use and their purpose.

8.3. Types of cookies:

Although there are different types of cookies, distinguished in terms of functionality, origin or storage period, the legislation mainly distinguishes between functional or technically necessary cookies on the one hand and all other cookies on the other.

The Website only uses the following cookies:

Functional cookies (necessary)

Name

Origin

Function

Retention time

webhero_session

Current domain

Linking the active server session to the visitor (used for language settings, logging in)

Until after the session

XSRF TOKEN

Current domain

A token to protect forms from spam

Until after the session


8.4.Your consent:

You can always refuse or block cookies by changing your browser's configuration settings. Disabling cookies may prevent you from using certain features of the website.

If you have any further questions or comments regarding the processing of your personal data, please do not hesitate to contact us.

You can also find more information about cookies at: http://www.allaboutcookies.org/

More information about online behavioral advertising and online privacy can be found here: http://www.youronlinechoices.eu/


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